Pricing
Start Free. Upgrade When Your Community Outgrows It.
Every plan answers from your own docs with sources, refuses to guess, and hands the hard cases to your team — and every plan gets the moderator tools, tickets, and a help center. Paid plans raise the ceilings, add the AI moderation pass, and unlock integrations.
Free
$0/ month
For small communities getting started. No card required.
- 100 answers / month
- 3 knowledge sources
- 30 days conversation history
- AutoMod rules, heuristics & tickets
Pro
Most popular$29/ month
For active communities that want real coverage and integrations.
- 2,000 answers / month
- 25 knowledge sources
- 180 days conversation history
- 2,000 AI AutoMod scans / month
- Notion & Zendesk sync
- Help center on your domain
- Understands screenshots
Business
$99/ month
For large communities and companies running support at scale.
- 20,000 answers / month
- 200 knowledge sources
- 1 year conversation history
- 20,000 AI AutoMod scans / month
- Notion & Zendesk sync
- Help center on your domain
- Understands screenshots
Paid plans are billed per Discord server through Stripe. Install free first — upgrading takes one click from the dashboard and applies immediately.
Every Plan, on a Common Basis
The numbers below are the actual enforced limits — the same constants the product reads at runtime, not marketing approximations.
| Free | Pro | Business | |
|---|---|---|---|
| Answers per month | 100 | 2,000 | 20,000 |
| Knowledge sources | 3 | 25 | 200 |
| Documents | 50 | 2,000 | 25,000 |
| Indexed passages | 2,000 | 100,000 | 1,000,000 |
| Help-center articles | 10 | 500 | 5,000 |
| Max file size | 2 MB | 20 MB | 50 MB |
| Scheduled re-sync | Manual | Every 24h | Every 6h |
| Conversation retention | 30 days | 180 days | 1 year |
| Custom help-center domain | — | Yes | Yes |
| Integrations (Notion, Zendesk) | — | Yes | Yes |
| Content API | — | Yes | Yes |
| Image understanding | — | Yes | Yes |
| Crawl depth | 1 levels | 3 levels | 5 levels |
| AutoMod rules, heuristics & moderation API | Included | Included | Included |
| AI AutoMod scans per month | — | 2,000 | 20,000 |
Reaching a monthly answer limit pauses new answers until the period resets — it never deletes your knowledge base or your conversation history. Every paid plan also carries a hard monthly spend cap as a circuit breaker.
Moderation is priced the same way. Discord's native rules, the spam and scam-link heuristics, the moderation API, the moderator commands and the escalation ladder run on every plan, free ones included. Only the AI pass that judges borderline messages against your own written rules is metered, because each scan costs a model call.