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How do I rotate my API key?
Searched Docs, Wiki, #help threads
3 passages matched
Answer with citations
Confidence 0.94 — above threshold
Replied in thread
2 sources cited · marked helpful
Escalates automatically on follow-up
Answer More, Escalate Smarter, and Keep the Room Clean While You Sleep.
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Can I move my server config to a new bot account without losing roles?
Yes — export the config from Settings, then import it on the new account. Roles and channel mappings carry over automatically [1].
- [1] Migration guide — bot accounts
Answers With Receipts, in Seconds
Thea replies in-thread with the exact passages it used. Every claim links back to your docs, so members can trust — and verify — the answer.
Question received
0.2sSources searched
0.9sConfidence below threshold
1.4sModerator pinged
nowUnsure? It Hands Off, Never Guesses
Every draft is confidence-scored before it ships. Below your threshold, Thea pings the right moderator with the full thread and sources attached.
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I got charged twice this month and need the second one refunded today.
- Category
- billing
- Urgency
- high
- Sentiment
- frustrated
Answered from Billing FAQ · Thea steps back when staff reply
Tickets That Arrive Already Sorted
Members open a private channel from a panel. Thea answers from your docs first, tags category, urgency, and sentiment, and routes to the role that owns it — then steps back the moment a human replies.
dm me for the free giveaway claim link
- Severity
- high
- Category
- solicitation
- Caught by
- AI classifier
- Member record
- 2nd in 30 days
Moderation in Layers, Not One Blunt Filter
Discord’s native rules, flood and scam-link heuristics, the moderation API, then an AI pass judged against the rules you wrote. You choose the action per severity; kicks and bans only ever come from an escalation ladder you set.
Search articles
Publish the Docs You Already Indexed
The same knowledge base becomes a searchable help center with collections and articles — hosted for you, or on your own domain. Discord and the web stay in step because they read one source.
See What Members Actually Ask
Track questions, helpfulness, and time-to-answer over time. Spot the gaps in your docs before they turn into support debt.
Sources
3 of 3 sources shown.
Product docs
url
Ready
1,204 passages
help.thea.gg
sitemap
Ready
862 passages
Setup FAQ
faq
Building
Ready
210 passages
Plugs Into the Docs You Already Have
Sitemaps, markdown, wikis, status pages, past threads, plus Notion and Zendesk — connect what you already maintain and Thea keeps it fresh with automatic re-syncs.
Indexing your docs
How It Works
From Setup to Launch in Three Simple Steps
Point Thea at your docs, wiki, sitemap, and past threads. It ingests and indexes everything in minutes — no retraining, no manual tagging.
Set the confidence threshold, escalation role, and tone, write the rules your AutoMod should enforce — then rehearse real questions in the playground before anything posts.
Invite the bot and it starts answering in threads with citations, opening tickets from your panel, and escalating anything it is not sure about to your moderators.